Privacy Policy

Introduction

At Homenomics, your privacy is our priority. This policy explains how we handle your information when you shop with us. We aim to collect the minimum amount of data necessary to get your orders to your door.

Information We Collect

We only collect information that you voluntarily provide to us when making a purchase:

• Order Details: Name, shipping address, email address, and phone number.
• Payment Processing: Payment is processed securely through Stripe. We do not store or have access to your full credit card numbers or CVV codes. Stripe's use of your personal information is governed by their own Privacy Policy.
• Technical Data: Like most websites, we collect basic device information (IP address and browser type) via cookies to ensure our site functions correctly.

How We Use Your Information

We use your data strictly for the following:

• Fulfillment: To ship your orders and send tracking updates.
• Customer Support: To resolve any claims, returns, or delivery issues.
• Legal Compliance: To maintain tax records and comply with safety regulations.

Data Retention

We do not keep your data forever. We retain your name, address, and order history only for as long as necessary to:

• Ensure the order was properly fulfilled.
• Handle potential warranty or refund claims (typically kept for 2-7 years for tax and legal purposes).
• Comply with legal and accounting obligations.

Information Sharing

We do not sell, rent, or trade your personal information. We only share your data with:

• Shipping Partners: To deliver your package (e.g., USPS, UPS, FedEx).
• Payment Processors: Stripe, to process your transaction.
• Legal Necessity: Only if required by law or to protect our legal rights.

Your Rights & Choices

Depending on where you live (such as California or the EU), you have the following rights:

• Access/Delete: You may ask us what data we have about you or request that we delete it.
• Opt-Out: You can disable cookies in your browser settings.
• Non-Discrimination: We will never penalize you for exercising your privacy rights.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Security

We use industry-standard security measures to protect your info. By using Stripe, your sensitive financial data is encrypted and handled by world-class security experts.

Contact Us

For any questions or to request the deletion of your data, please contact:

Email: support@homenomics.net